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GENERAL DESCRIPTION OF POSITION

The SBA & USDA Loan Officer is responsible for working with customers and potential customers to identify SBA/USDA loans throughout the bank’s footprint and/or the assigned Regions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Support and exemplify the values and behaviors of Centennial Banks vision, mission, and code of ethics. This duty is performed daily, about 100% of the time.

2. Perform all functions in accordance with all applicable laws and regulations, including but not limited to the regulations, credit policies, policies & procedures, and the SBA SOP at Centennial Bank. This duty is performed daily, about 100% of the time.

3. Possess knowledge of the SBA 7A loan programs, products, and services (and general knowledge of USDA RD One). This duty is performed daily, about 75% of the time.

4. Ensure the confidentiality, security of sensitive information, and data of all customers, Centennial Bank, and potential customers, and its employees. This duty is performed daily, about 100% of the time.

5. Originate sufficient volume of SBA Loans (7A and 504). This duty is performed as needed, about 100% of the time.

6. Discuss and submit loan requests with the SBA department manager to determine viability of loan request. This duty is performed as needed, about 75% of the time.

7. Support SBA Credit Analyst/Underwriter & Closing Specialist or in collection of documents to complete the application & closing process. This duty is performed as needed, about 75% of the time.

8. Determine which documentation is required in accordance with loan size and collateral. This duty is performed as needed, about 75% of the time.

9. Manage internal shared folder and ensure quality control is performed for transactions handled by assigned SBA team member. This duty is performed as needed, about 25% of the time.

10. Maintain communication and relationship throughout the SBA process and annual site inspections. This duty is performed daily, about 75% of the time.

11. Support the SBA/USDA department manager to assist regional loan officers with SBA & USDA Loan Officer II Job Description SBALOII Department: SBA & USDA Dept Reports To: President/SBA & USDA Dept Location: Varies Date Prepared: September 20, 2012 Date Revised: September 06, 2022 Job Code: HBI 2022 Exempt: Yes Safety Sensitive: This position is designated as safety/security sensitive and is subject to preemployment, reasonable suspicion and random drug and alcohol screening. Ability to write reports, business correspondence, and policy/procedure manuals; ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS COMMUNICATION SKILLS training/structuring SBA/USDA loans. This duty is performed about 20% of the time.

12. Maintain pipeline report. This duty is performed daily, about 10% of the time.

13. Attend networking/social events and provide marketing material to identify referral sources. This duty is performed about 50% of the time.

14. Contact prospective borrowers when instructed by the SBA/USDA Dept staff (if not assigned to a Reg LO). This duty is performed about 10% of the time.

15. Maintain communication with applicants throughout process. This duty is performed about 80% of the time.

16. Track and log COI/referral sources and loan referral fee agreements. This duty is performed about 25% of the time.

17. Support customers and employees with inquiries, information requests, and resolution of complaints. This duty is performed about 20% of the time.

18. Respond accurately to borrower questions regarding the necessity of required documentation. This duty is performed about 20% of the time.

19. Prescreen all SBA/USDA loans presented for review and perform site inspections.

20. Attend all SBA/USDA Dept training (including NAGGL/7a & NADCO/504). This duty is performed about 10% of the time.

21. Prepare memos/write up of all SBA/USDA loans presented for review. This duty is performed about 50% of the time.

22. Interview applicants and request specific information for SBA loan application, requests credit reports, establishes eligibility, and other information pertinent to evaluation of loan application. This duty is performed about 25% of the time.

23. Complete required BSA/AML training and other compliance training as assigned.

24. The ability to work in a constant state of alertness and in a safe manner.

25. Perform any other related duties as required or assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION AND EXPERIENCE

Broad knowledge of such fields as accounting, marketing, business administration, finance, etc.

Equivalent to a four year college degree, plus 5 years related experience and/or training, and 12 to 18 months related management experience, or equivalent combination of education and experience.

ANALYTICAL ABILITY / PROBLEM SOLVING DECISION MAKING

Performs work operations which permit frequent opportunity for decision-making of minor importance and also frequent opportunity for decision-making of major importance, either of which would affect the work operations of large organizational component and the organization’s clientele. Oversight. Activities covered by expansive policies and objectives, and oversight as to execution and review. High order of analytical, interpretative, and constructive thinking in varied situations covering multiple areas of the organization. MENTAL DEMAND

Very close mental demand. Operations requiring very close and continuous attention for control of operations which require a high degree of coordination or immediate response. Operations requiring intermittent direct thinking to determine or select the most applicable way of handling situations regarding the organization’s administration and operations; also to determine or select material and equipment where highly variable sequences are involved. REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS SBA 7a Program

PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS SBA 7a SBA 504 SBA Express/LOC SOFTWARE SKILLS REQUIRED

Advanced: Presentation/PowerPoint, Spreadsheet, Word Processing/Typing Basic: 10-Key, Accounting, Database

RESPONSIBILITY FOR WORK OF OTHERS PLANNING SUPERVISION RECEIVED

Under general direction, working from policies and general directives. Rarely refers specific cases to supervisor unless clarification or interpretation of the organization’s policy is required. Considerable responsibility with regard to general assignments in planning time, method, manner, and/or sequence of performance of own work, in addition, the organization and delegation of work operations for a group of employees engaged in widely diversified activities.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations.

CRITICAL THINKING SKILLS

Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or diagram formats. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities may include but not limited to interviewing, hiring and training employees; planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems. Supervises a moderate size group (8-15) of employees, but possibly smaller if difficult, semi-technical

INITIATIVE AND INGENUITY ACCURACY

Probable errors would normally not be detected in succeeding operations and could possibly affect organization-patron relationship, involve re-work, or additional expenditures in order to properly resolve the error. The possibility of such errors would occur quite frequently in performance of the job. May also cause inaccuracies or incomplete information that would be used in other segments of the organization as a basis for making subsequent decisions, plans, or actions.

PUBLIC CONTACT

Regular contacts with patrons where the contacts are initiated by the employee. Involves both furnishing and obtaining information and, also, attempting to influence the decisions of those persons contacted. Contacts of considerable importance and of such nature, that failure to exercise proper judgment may result in important tangible or intangible losses to the organization.

EMPLOYEE CONTACT

Contacts with other departments or offices and also frequently with individuals in middle level positions; consulting on problems which necessitate judgment and tact in presentation to obtain cooperation or approval of action to be taken. Also, important contacts with associates as required in advanced supervisory jobs.

USE OF MACHINES, EQUIPMENT AND/OR COMPUTERS

Regular use of highly complex machines and equipment; specialized or advanced software programs.

ACCOUNTABILITY

Occasionally responsible for organization’s property where carelessness, error, or misappropriation would result in moderate damage or moderate monetary loss to the organization. The total value for the above would range from $5,000 to $150,000.

FREEDOM TO ACT

Moderately directed. Freedom to act is given by upper level management guided by general policies and objectives that are reviewed by top management. work, requiring considerable direction and assistance, is involved. Plans, directs and coordinates work, makes decisions, and performs personally the more difficult aspects of the same broad assignment.

ANNUAL MONETARY IMPACT

The amount of annual dollars generated based on the job’s essential duties / responsibilities. Examples would include direct dollar generation, departmental budget, proper handling of organization funds, expense control, savings from new techniques or reduction in manpower. Large. Job creates a monetary impact for the organization from $10mm to $50mm.

WORKING CONDITIONS Somewhat disagreeable working conditions. Continuously exposed to one or two elements such as noise, intermittent standing, walking, pushing, carrying, or lifting. May involve some travel and/or work is at times, in the evening or during the night hours.

IMPACT ON END RESULTS

Moderate impact. Job has a definite impact on the organization’s end results. Participates with others in taking action for a department and/or total organization.

PHYSICAL ACTIVITIES

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. Moderate diversity, moderately physical. Work activities which allow for a moderate amount of diversity in the performance of tasks which requires somewhat diversified physical demands of the employee. While performing the functions of this job, the employee is regularly required to stand, walk, sit, talk or hear; frequently required to use hands to finger, handle, or feel, reach with hands and arms; and occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.

ENVIRONMENTAL CONDITIONS

The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the functions of this job, the employee is occasionally exposed to outdoor weather conditions, wet or humid conditions, extreme heat. The noise level in the work environment is usually moderate.

ADDITIONAL INFORMATION

Required education and experience:

– Two (2) years of experience and knowledge of SBA 7a products & services

– Knowledge of SBA SOP/regulatory requirements and standards applicable to SBA 7a Program Required Proficiencies:

– Strong interpersonal skills and the ability to work with all levels of management and staff required

– Excellent verbal and written communication skills to effectively communicate with business customers and all levels within the organization

– Excellent organizational skills with ability to handle multiple priorities, goal oriented, and excellent time management skills

– Ability to develop strategies, make cold calls, and perform market analysis to identify referral sources (COI’s); and potential SBA borrower

– Must have the ability to identify and originate and sell SBA loans – Basic knowledge of Prescreening financials (able to complete Prescreen Analysis)

This position requires frequent use of a vehicle during and after business hours to meet with current and potential customers, as well as attend charity or other social events.

Therefore, this position is classified as a safety sensitive position.