Commercial Relationship Officer – 1566891

Spokane, WA

Commercial Relationship Officer II

Job Description

About The Role


Do you want to work for a company that’s in the Forbe’s Top Twenty List again this year? We’re more than a job, we take pride in our culture, our employees (we’ve been voted one of the Top Ten Best Places to work 6 out of the last 8 years!) and our communities. Mountain West Bank is searching for an outstanding Relationship Manger II for our amazing Spokane Valley Commercial Team. The RM II originates commercial loans and manages a loan portfolio with the overall objective of growing the portfolio and maintaining asset quality. Responsible for business development of new relationships and managing and growing a commercial loan portfolio. 


  • Independently takes applications for commercial loans, review customer financial information, make credit decisions within lending approval authority, accurately complete credit authorizations, present loans for credit approval, direct completion of loan documents, review loan documents, close loans.
  • Proactively markets products offered by the Bank including consumer loans, residential real estate loans, deposit accounts and treasury management products. Call on prospective clients to develop new banking relationships. Call on existing clients to maintain relationship and seek additional opportunities.
  • Responsible for assigned loan portfolio to maintain asset quality; periodically review and recommend risk rating adjustments as necessary; obtain and review relevant financial information for covenant compliance.
  • Responsible for independently managing complex business relationships.
  • Maintains extensive knowledge of lending policies, procedures and practices of the bank.
  • Process loan renewals and annual review of credit relationships in a timely manner.
  • Actively participates in Bank related and community volunteer events as well as business development related activities.
  • Assist with collection of past due loans and maintain loan delinquencies within established targets. 
  • Anticipate customer needs, respond to customer inquiries in a timely manner, and ensure an excellent experience for the customer.
  • Maintain service level expectations as defined by the bank.
  • Performs related duties as assigned.
  • Actively participates in Bank related and community volunteer events as well as business development related activities.
  • Comply with Bank policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

About You


  • Bachelor’s degree in finance or related field or a combination of related experience
  • 5 years of commercial banking experience
  • Proficiency with Microsoft applications (Word, Excel, Outlook)
  • Excellent communication skills both verbal and written to maintain a heavy volume of correspondence, personal contact, and telephone communication.
  • Ability to maintain strict confidentiality
  • Ability to multi-task and handle complex tasks efficiently. Strong organizational skills with attention to detail
  • Excellent customer service skills


  • Jack Henry 

WORK ENVIRONMENT: Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise level.


PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms. 


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